Refund policy

At relaxedstylez, we want to ensure that you are completely satisfied with your purchase. Therefore, we offer the following return policy:

1. Return Period

1.1 You can return your order within 30 days of receiving the goods.

2. Return Process

2.1 Contact our customer service at [email protected] to initiate a return.

2.2 Ensure that the item is unused and in its original condition with all tags and packaging included.

3. Refund

3.1 Once we receive the returned items, we will process your return within 7 business days.

3.2 Please note that the exact credit to your account may depend on bank processing times.

4. Delays in Refunds

4.1 Bank Processing Times: Banks may have varying processing times for refund credits.

4.2 Payment Methods: Refund processing times may vary depending on the payment method used.

4.3 Holidays and Weekends: Refunds that coincide with holidays or weekends may experience additional delays.

5. Return Shipping Costs

5.1 The cost of returning the goods is borne by the buyer unless the return is due to a faulty product or an error by relaxedstylez.

6. Condition of Returned Items

6.1 Items must be returned in their original condition with all tags and packaging to be eligible for a refund.
6.2 Please contact our Customer Service to get the return address and don't return the item to the address listed on our webiste .

7. Exceptions

7.1 Some items may be excluded from our return policy, such as personalized or hygiene products.

8. Return Confirmation

8.1 Upon receiving your return, we will send you a confirmation email.

9. Contact Us

9.1 If you have any questions about our return policy, we are happy to assist you. Contact us at [email protected].

10. Changes to the Return Policy

10.1 We reserve the right to change or update our return policy. Updates will be posted on our website.